Frequenty Asked Questions
- Do you ship international?
- Yes! We have many satisfied customers from around the globe. We have had a lot of customers from Canada, Australia, and the UK, so we have built those countries into the shipping calculator during checkout Please see our shipping page for more details. Please note that the buyer is responsible for all import duties/taxes.
- What size DogUp Stand should I get?
- The DogUp Stand comes in three sizes: small, large, and extra-large, and we now offer the DogUp Mini for toy breeds and puppies (less than 5.5″). The small stand adjusts from approximately 5.75″ to 9″ in height (from the base to the lowest part of the saddle), which is perfect for smaller dogs like Cavies and Shih Tzus. The large stand adjusts from approximately 9″ to 15.75″, which works great for larger dogs like Collies and Huskies. The extra-large stand adjusts from approximately 15.75″ to 22.5″, which is intended for very large dogs like Mastiffs and Saint Bernards.
- Does the DogUp Stand work for disabled or elderly dogs?
- Yes! In fact, the DogUp Stand was designed with disabled and elderly dogs in mind. The large saddle gives theme extra support to make grooming more comfortable and faster.
- Can you use the DogUp Stand for bathing dogs?
- Yes! The DogUp Stand is great for supporting dogs while bathing! The stand is made of aluminum, so it won’t rust, and the powdercoated finish resists scratches and makes cleaning easy!
- Will the DogUp Stand work for veterinarians?
- Yes! The DogUp stand is a great tool for vets and vet technicians! It’s great for any situation where you want to keep your dog standing!
- Will the DogUp Stand work for all dogs?
- As with any grooming tool, the DogUp Stand requires some practice and training for effective use, both for the groomer and the client. See this page for more details.
- Is there anything else like the DogUp Stand on the market?
- No! The DogUp Stand and DogUp Mini are so unique, we have utility patents pending!
- Where was the DogUp Stand designed and made?
- The DogUp Stand was proudly designed and made in the USA!
- Do you offer discounts for bulk quantities?
- Yes! For large salons with multiple groomers, we understand that buying multiple tools can get expensive. Please contact us with your desired quantities, and we’ll work with you to get the DogUp Stands in your salon!